Rentsys’s DRaaS runs on a hybrid-infrastructure model that combines its on-site managed service, BlackVault Platform, with its private cloud infrastructure, BlackCloud. Data is vaulted in an on-premise platform and replicated to the secure cloud environment as needed. “Our solution not only lets organizations use the cloud for off-site vaulting but also offers the ability to recover data on-site,” states Thomasson. “With this model, we’re able to meet customer RTOs of anywhere from a few seconds to a couple hours, depending on the customer’s specific needs.”
The company’s Rentsy’s Continuity Manager (RCM) software—a business continuity planning solution—is designed to help organizations mitigate and manage all interruptions, and plan for disaster recovery situations. The software helps companies accommodate the business continuity planning process by allowing users to import data and gain a top-level view of the organization’s critical applications, departments, locations, and inter-dependencies. RCM features modules to assist with testing and real-time incident management. “It integrates with mass notification platforms to let organizations broadcast updates to employees and communicate with key team members,” says Thomasson.
We seamlessly integrate the company’s data, security, and infrastructure, enabling overall business continuity
For instance, a Rentsys client that provides technology services to healthcare providers wanted a way to help its customers adhere to HIPAA guidelines for data security and business continuity. Upon implementing the BlackCloud vaulting and recovery solution, the client was able to reduce the risk of losing its customers’ vital patient healthcare records during an unexpected power outage or disruption. The company also augmented its on-site data center with Rentsys’s cloud services to speed up recovery of key data and IT systems, and increased its sales and market share.
Rentsys is partnered with Reynolds and Reynolds, which gives it access to enterprise-scale resources on an international level. This allows Rentsys to support a rigorous testing schedule and handle multiple disasters each year.
Moving forward, Rentsys aims to continue to keep its finger on the pulse of the industry and adapt its service offerings accordingly. “We will continue to scale through additional partnerships and strategic acquisitions,” concludes Thomasson.