ITelagen ensures continuous IT operations and fast recovery of mission-critical systems when utilizing the ITelagen Cloud Disaster Recovery Service-even with a complete site outage; the client’s data is protected. The solution allows businesses, especially in the healthcare IT industry, to avoid interruptions in business continuity. “Our disaster recovery services focus on maintaining servers, backing up data, and installing upgrades backed by Service-Level Agreements (SLAs) to ensure smooth IT operations and fast data recovery,” explains O' Keefe. Based in Jersey City, NJ, ITelagen has enabled its customers to shift from traditional, complex and time consuming backup methods that replicated data, and delivered delayed recovery processes, to advanced online data backup systems.“We preach and practice the concept of not storing information in the office and to have backup at other locations, enhancing the end user experience,” explains O' Keefe.
The firm’s disaster recovery services have enabled customers to focus on their business by moving the user’s data to a secured location, preventing any data loss.
Our disaster recovery services focus on maintaining servers, backing up data, and installing upgrades backed by service-level agreements (SLAs) to ensure smooth IT operations and fast data recovery
“We believe in building business models with the aim of preventing our customer’s IT problems. We have dealt with customers, who are only bothered with storing data, and not creating a backup,” notes O' Keefe. To overcome this problem, ITelagen aims at disaster avoidance, not just disaster recovery. O' Keefe’s expert team has helped many customers with the ransom ware attack by the Cryptolocker Virus which damaged infrastructure security and misplaced data.
The firm has been innovating to provide best of breed services to its clients. “By adopting Solid state RAM drives into our infrastructure, we are focusing on upgrading and staying at the top of the disaster recovery curve,” mentions O’ Keefe. ITelagen plans to focus on expanding the businesses and portfolios they host, from EHR to other verticals, by the end of this year.